Hightek Hosting is very excited to officially launch the of Ace Communications “Ace Mobile” service!
This information is being provided to our customer base first and will shortly be publised on our website along with other product information.
What Is Ace Mobile?
Ace Mobile is for customers who are sick and tired of dealing with the big telcos who treat them like a number when it comes to their mobile service. As per all of their products, Ace Communications are 100% committed to providing the highest level of customer service from sales to provisioning to on-going customer support.
Most customers now are faced with considerable pain when they call their existing mobile phone company, even when they are looking to upgrade their plan or add more services!
In the coming weeks and months you will receive considerable more communication along with regular promotions on handsets and special offers. This email is simply a starting point to help you get up and running with the product.
To assist you in reviewing this information, below are some key points:
- First, choose the plan that best suits your needs, choose the plan bonus you would like (discount off monthly plan if bringing their own handset or a credit towards the cost of a new mobile handset), choice of mobile handsets and finally the option of a data bolt-on for those that wish to use your mobile for Internet/email access.
- To process a mobile phone sale, Ace Communications must receive back two forms. The first form being ‘Form – Ace Mobile v4.pdf’ and the second form being either the Residential or Business Customer details form (all forms required are available here).
- If the customer is porting their number from another provider they must also complete page 2 of the mobile application form.
What Plans Are Available?
Ace Communications have developed a wide range of plans to suit your mobile requirements.
You can view the product brochure here: http://www.hightekhosting.com.au/myaccount/dl.php?type=d&id=38
Finance Option for Mobile Handsets
For customers who are purchasing one or more handsets and the cost of the handsets after the plan bonus ($ discount off mobile handset) is $550 or more the customer may be eligible for financing the handsets and paying them off over 24 to 36 months. If you have this request please contact the sales team on 1300 85 34 30 and press option 1 from our main menu where we can assist with processing the finance application.
How Do I Apply For Ace Mobile?
You can view/download the Ace Mobile application forms from here: http://www.hightekhosting.com.au/myaccount/downloads/15/Ace-Mobile
One completed, you can either return to Hightek Hosting via Fax, Email or Post, or alternatively, you can send it direct to Ace Communications.
Further Questions
If you have any further questions in relation to the above or require assistance in quoting, bill analysis etc, please contact Hightek Hosting on 1300 85 34 30 or via email to sales@hightekhosting.com.au
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